FAQ
Frequently Asked Questions
About The Course
What is the Electric Bike Academy’s Online Course?
It’s a comprehensive online course that teaches new and experienced e-bike riders how to ride safely, follow local laws, maintain their bike, and avoid common accidents.
Who is this course for?
This course can be used by anyone who rides or is planning to ride an electric bike on the road—whether you’re a commuter, recreational rider, delivery worker, or teen with a new e-bike.
How long does the course take to complete?
Most students finish in 1–2 hours. It’s self-paced, so you can take it on your own schedule.
Is there a test or certification at the end?
Yes. There’s a short quiz at the end, and upon passing, you’ll receive a certificate of completion.
Safety Topics Covered
What topics are included in the course?
The course covers:
- E-bike classifications
- Helmet and gear safety
- Understanding Road Signs and Lane Markings
- Visibility & Communicating Effectively
- Navigating Challenging Environments
- Distracted Riding
- Riding with Passengers or in Groups
- Avoiding Accidents
- Maintenance including Battery & Charging Safety
- Respecting Trails and the Environment
Does this course cover local laws?
Yes, we provide information specific to your state or municipality, including age limits, speed limits, and helmet rules. Join our newsletter for regular updates as these rules are changing regularly!
Getting Started
How do I sign up?
Simply click the "Enroll Now" button on our homepage, create an account, and you’ll get instant access to the course.
What do I need to take the course?
Just a device with internet access. No special equipment or e-bike required to take the course.
Is the course mobile-friendly?
Yes! You can take it on your phone, tablet, or computer.
Legal & Insurance
Is this course required by law?
In most places, it’s optional but highly recommended. Some cities and schools may require it for students or riders under 18.
Can this course help me get insurance discounts?
Possibly. Some insurance providers recognize e-bike safety training and may offer discounts—check with your provider.
Other Questions
Is this course for kids or teens?
Yes, our course is appropriate for all ages.
What if I have questions during the course?
Our team is available by email or through the student dashboard chat to answer any questions you have while taking the course.
Do you offer group or school discounts?
Yes! We offer discounted rates for schools, nonprofits, HOA’s and community groups. Contact us for details.
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